Last updated: March 8, 2025

At Palan Technology Services, we provide professional IT consulting services, with payments primarily governed by contractual agreements. Any refund provisions outlined in such contracts shall take precedence over this policy.

• 1. No Fees for Initial Consultation

  We do not charge any direct fees for first-time meetings or initial consultations. As such, no refunds apply to these engagements.

• 2. Contract-Based Payments

  Payments for our services are governed by written contracts. Any refund requests will be handled strictly as per the terms outlined in the respective agreement between Palan Technology Services and the client.

• 3. General Refund Policy – No Refunds

  In the absence of a specific refund clause in the contract, all payments made for our services are non-refundable.
  Once a service has been rendered or a project has commenced, no refunds will be issued.
  If a project is terminated before completion, any applicable refunds will be determined solely based on the terms of the signed agreement.

• 4. Refund Timeline

  If a refund is approved under a contract, it will be processed within 30 business days from the date of approval.
  Refunds will be issued through the original payment method unless otherwise agreed.
  Clients will be notified via email once the refund has been processed.

• 5. Dispute Resolution

  If you have any concerns regarding payments or refunds, please contact us at info@palantechnology.services to discuss the matter.

• 6. Changes to This Policy

  We reserve the right to modify this Refund Policy at any time. Any changes will take effect immediately upon posting on this website.